Make sure you are in the ALLSET PLUS APP (blue or Gold)

Click Live Tv, then find a channel and click on it until it is FULL Screen...give it a second to let the screen become full and the menu goes away

Then on remote press left or right on the firestick remote CIRCLE Button to open up a volume bar  in the middle of the screen and make sure it's all the way to the RIGHT

This will make sure app volume is at full

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